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Delivering digital and direct services to our clients is our passion. As for our culture? It all starts with the people.

Analytics: Presto! Turning Data into Actionable Results

Full disclosure: Our analysts might be magical. After all, we send them away with heaps of data. And they somehow come back with no-fail plans that convert leads into sales. Employ attribution modeling to optimize paid search keywords to increase conversions. Measure ROI with pinpoint precision for better optimized spend and more informed media decisions via marketing mix and media mix analyses.

And we’re making the magic work for clients like Kool Smiles. They came to BKV for help running national Media Mix Modeling. The goal? To achieve a better understanding of how efficient and effective their primary marketing channels are, relative to one another. No sweat, right?

Wrong. It took lots of sweat … and collaboration, and more than a little abracadabra. BKV completed a national media mix model that focused on evaluating the impact of Kool Smiles’ TV, direct mail and internal lead generation on their number of new patients acquired over the last 24 months. As a result, we were able to recommend key optimizations to budgets and media mix. And these optimizations allowed us to place media in the most efficient channels, all while ensuring our spend didn’t exceed the point of diminishing returns

So, are our analysts magic? Maybe. But with results this strong, we don’t even ask how they do their tricks.

Please click here to download a recording of the webinar.



American Red Cross

Books of Business: Not for Profit

Services Used: Analytics, Email / Direct Mail

Industry Type: Healthcare, Disaster Relief, Community Service, International Relief

BKV provides strategic, database and creative services for The American Red Cross – all in an effort to present their Gift Planning proposition to their donor base. How do we do it? Our primary medium is direct mail, with a key focus in marketing geared towards a more mature audience, and database segmentation that helps us find the sweet spot.  This is a story of strong trust and partnership between an agency and the client, resulting in nearly $11,000,000 in planned gifts to The American Red Cross.



Kool Smiles

Books of Business: B2C

Services Used: Direct Response Television, SEM/PPC, Mobile, Social/PR, Analytics

Industry Type: Healthcare

Kool Smiles is a network of local dental offices dedicated to expanding access to quality dental care for children and families in underserved communities. With over 120 offices nationwide, Kool Smiles is built on the belief that all families have the right to receive quality dental care. Kool Smiles strives to deliver the high quality care all patients deserve in a fun and friendly environment.



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The Home Depot

Books of Business: B2B, B2C

Services Used: CRM, Analytics

Industry Type: Home Improvement

The Home Depot came to BKV over five years ago to move their all of their email campaigns from ho-hum to an integral part of their eCRM and revenue-driving customer initiatives.



Arby’s

Books of Business: B2B, B2C

Services Used: CRM, Analytics, Email / Direct Mail

Industry Type: Food Service

Arby’s is a well-known national fast food chain, regarded for its freshly sliced roast beef and premium Angus beef sandwiches, all made with fresh, wholesome ingredients.  They’ve counted on BKV for several years in the B2B arena for their catering business, as well helping them pilot a CRM program.